One platform · real-time everywhere · built to scale

Run your whole venue on one platform

POS, floor plans, bookings, membership, payments and insights — one real-time system for restaurants, bars and members' clubs. Change it in admin; it's on every till instantly.

synapse admin — members list

Works with the tools you already run

StripeAdyenApple WalletGoogle WalletStytchSevenRoomsPostgreSQLSalesforceStripeAdyenApple WalletGoogle WalletStytchSevenRoomsPostgreSQLSalesforce

The suite

Five products, one system of record

Turn modules on per organisation. They share one database, one identity model and one real-time bus — so a change anywhere shows up everywhere.

POS

Fast iPad tills with checks, splits, discounts, tips and card-present payments — online or offline.

Catalogue

Menus, recipes, modifiers, suppliers and stock with predictive reordering and cost roll-ups.

CRM

Membership, applications, billing, wallet passes and loyalty — the whole member lifecycle.

Payments

Stripe & Adyen, card-present terminals and marketplace payouts, configured per organisation.

Insights

Covers, spend, retention and service analytics — live dashboards, not yesterday's export.

…and it's modular.

Subscribe to what a venue needs — the configurator gates the rest until they're ready.

A closer look

See it in action

The admin, from the same platform that drives the tills and the floor.

synapse admin — live service floor plan
Floor plan — tables coloured by live occupancy, with covers, seats and upcoming reservations, updating in real time.
synapse admin — catalogue and stock levels
Catalogue — live stock, suppliers, reorder points and status.
synapse admin — dashboard overview
Dashboard — sales, VAT and venue occupancy at a glance.

On the floor

The iPad till

The same catalogue, prices and tax rules the admin manages — running natively on the floor, and still ringing up sales when the internet drops.

synapse till on iPad — ringing up a check
Order entry — tap to ring up, with running subtotal, VAT and the live check beside it.
synapse till on iPad — taking payment with splits and tenders
Payment — split evenly, part-pay, and take cash, card or a card-present reader.

Live, not a slideshow

Watch a service run

The room filling up and a check being settled — the same data your admin, tills and front-of-house all share, updating in real time.

Main Floor · live service
Covers 14Occupancy 56%
14 seats24/4 · OB34 seats420:00 · 4p56/8 · JWB12/4 · PSB24 seatsB32 seatsB42/2 · MC
SeatedUpcomingOpen
Floor plan — tables recolour with occupancy; covers and reservations update as guests are seated.
Window 4 · Olivia Bennett
open
New check opened…
Subtotal£0.00
Total£0.00
includes VAT @ 20%£0.00
Tap, insert or swipe card
Till — items ring up, the member discount applies and the total recalculates, then payment settles card-present.

One system of record

Follow the data

A real order as it moves through the platform: priced, discounted, settled, banked and attributed to the member. Every figure is computed with the same money math the till and API run on.

Revenue engine
Intake today
£616.61
Order
Discount
Check
Intake
Member
Attributed to member
OBOlivia BennettGold
Spend recorded+£68.49
Loyalty credit earned£6.85
RefSF-0001
Intake · last 7 checkslive
each bar = one settled checklatest £46.00
Order → discount → check → money intake → member — one transaction, registered everywhere it needs to be, with VAT extracted from inclusive prices.
OBOlivia BennettGold
Visits
24
Check-in
Order
Tracking
Profile updated
Visits24
Total spend£600.39
Avg / visit£25.02
Gold credit used£62.00 / £100
Spend · recent visits£600.39
each bar = one visitlatest £68.49
Member check-in → order → tracking — visits, spend and loyalty credit update on the member's profile as they're served.

Built for the floor

The details that keep operations running

The operational depth other platforms bolt on as integrations is native here — from the pass at the door to the chit in the kitchen.

Real-time data engine

Every write broadcasts a change event. Admin, floor and till catch up in about a second.

Role-based control

Owners, managers, waiters and finance each see exactly what they should — and nothing more.

Offline-first tills

The iPad keeps ringing up sales when the internet drops, then syncs the outbox on reconnect.

Configurable per venue

Turn modules, tipping, receipts and journeys on or off — the configurator gates the rest.

Everything a venue runs on

Native, not bolted on

Floor plans & table service

Design rooms, route orders by station, move tables and follow service in real time.

Bookings & availability

Member → table → date with live availability, covers and spend on every reservation.

Membership & billing

Plans, recurring dues, applications and vetting — member status driven by payment state.

Wallet passes

Design Apple & Google passes per organisation — barcodes, artwork and fields, platform-accurate.

Kitchen & printing

KDS routing, ESC/POS chits and receipts, and a compliant electronic journal for every sale.

Events & cloakroom

Ticketing, invoices and QR cloakroom tags — the extras a members' club runs on.

Real-time by default

No refresh. No stale menu. No “push to tills.”

Every write publishes a change event over a lightweight stream. The admin, the front-of-house board and every iPad till subscribe — so a new item, a moved table or a settled check appears in about a second, with polling as the offline fallback.

  • Edit a menu in admin → it's ringing up on the till.
  • Open a check on the till → the floor plan reflects it.
  • Change a plan or a config → every surface catches up.
Admin
menu edited
source
Till · iPad
catalogue
waiting
Front-of-house
board
waiting
change event · broadcast to every subscriber

Payments, built in

Take every tender, on any surface

Stripe & Adyen, card-present terminals and marketplace payouts — configured per organisation, encrypted at rest.

VisaMastercardAmexApple PayGoogle PayCard-present

Solutions

Built for every kind of venue

One platform flexes from a single dining room to a multi-site members' club.

Restaurants
Bars
Members' clubs
Hotels
Events
Spas
Galleries
Cinemas
Gyms
Stadia

Onboarding

Live in days, not months

1Day 1

Import & configure

Load your menu, rooms and members. Switch on the modules the venue needs.

2Day 3

Train the floor

Tills, floor plan and front-of-house board — the team is running live in a shift.

3Day 5

Go live

Payments connected, passes issued, insights flowing. Open the doors.

Enterprise-ready

Secure and compliant from day one

Auth, encryption, auditing and data-subject tooling are built in — not a later project.

Stytch admin auth + MFA
AES-256-GCM secrets at rest
SOC 2 audit trail
GDPR data-subject tooling
Rate limiting & security headers
SCIM 2.0 provisioning

Ready to run your venue on synapse?

A 30-minute walkthrough of the admin, the floor and the till — with your menu, your rooms and your membership.

  • A live tour of the admin, floor plan and iPad till
  • Your own menu and rooms loaded in, not a canned demo
  • Straight answers on migration, pricing and timelines

Request your walkthrough

Tell us about your venue and we'll set up a session that fits it.